TransNusa apply some fees as follows:
Domestic Flights
No |
Fee |
Rules |
Amount (IDR) |
|---|---|---|---|
|
1 |
Cancellation Fee |
Above 72 hours |
25% of Basic Fare |
|
Under 72 hours up to 48 hours |
50% of Basic Fare |
||
|
Under 48 hours up to 24 hours |
60% of Basic Fare |
||
|
Under 24 hours up to 12 hours |
70% of Basic Fare |
||
|
Under 12 hours up to 4 hours |
80% of Basic Fare |
||
|
Under 4 hours |
90% of Basic Fare |
||
|
2 |
Changes Fee |
Under 48 hours up to 24 hours |
200,000.00 |
|
3 |
Infant Fee |
Flat |
10% from adult base fare |
International Flights
| No | Fee | Rules | Amount (IDR) | Remark |
|---|---|---|---|---|
|
1 |
Cancellation Fee |
≥ 10 days |
50% from basic fare |
Seat |
|
5 – 9 days |
70% from basic fare |
|||
|
1 – 4 days |
90% from basic fare |
|||
|
≥ 10 days |
40% from basic fare |
Seat Plus | ||
|
5 – 9 days |
60% from basic fare |
|||
|
1 – 4 days |
90% from basic fare |
|||
|
≥ 10 days |
25% from basic fare |
Flexi Pro | ||
| 5 – 9 days | 40% from basic fare | |||
|
1 – 4 days |
90% from basic fare |
|||
|
2 |
Changes Fee |
≥ 24 hours |
Rp 300,000 + fare difference applied |
Seat |
|
≥ 24 hours |
Free 1X reschedule + fare difference applied |
Seat Plus | ||
|
≥ 12 hours |
Free change fee (unlimited) + fare difference applied |
Flexi Pro | ||
|
3 |
Infant Fee |
Flat |
10% from adult base fare |
All subclass and bundle |
